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FAQ

FAQ

  • Q.

    What time is check-in and check-out?

    A.

    Check-in is from 15:00 and check-out is by 11:00.
    *May vary depending on Accommodation Plan you
    use, so please check when making a reservation.

  • Q.

    Do you have child rates?

    A.

    There is no child fare setting.

  • Q.

    Is there a parking lot?

    A.

    The hotel does not have any parking available.

    * All parking is off-premises, requiring parking fees.

  • Q.

    Is there a laundry service?

    A.

    There is no laundry service. Please use a nearby laundromat.

  • Q.

    Is there a spa?

    A.

    There is no spa.

  • Q.

    What kind of rental equipment is available for the guest rooms?

    A.

    The following items are available for rent. (free of charge)
    Items are limited, please inquire in advance if these items are required.
    Iron, steam iron, hair iron, curling dryer, magnifying mirror, full-length mirror,
    Electric stand, charge converter, battery charger, blanket

  • Q.

    Can I store my luggage?

    A.

    If you arrive early on the day, we can keep your luggage even before check-in.
    Please feel free to ask the staff at the front desk.
    In addition, even after check-out, we will keep it only for the same day.
    If you wish to leave luggage other than on the same day,
    we will charge 1,000 yen per luggage item per day.

  • Q.

    Can I send items from the hotel?

    A.

    Courier services can be arranged at the front desk.

  • Q.

    I’d like to send my luggage in dvance, what are the procedures for this?

    A.

    Packages for guests with reservations and guest who are staying at the hotel will be held at the front desk.

    Packages may be sent to the following address.
    ・c/o ALFIT HOTEL & BAR AKASAKA
    ・2-14-34 Akasaka, Minato-ku, Tokyo, 107-0052, Japan
    ・TEL: 81-3-6441-0471
    *Please specify guest name and dates of stay.