ABOUT USABOUT US
PRIVACY POLICY

ALFIT Co., Ltd. (hereinafter referred to as “We”) fully recognizes the importance of the privacy
of all personal information of our customers at ALFIT HOTEL & BAR AKASAKA (hereinafter referred to
as “Our hotel”), and hereby declares that we shall use such information appropriately.
We shall provide the “Privacy Policy” as described below when collecting personal information from
or about our customers.

  • Compliance with the Laws and Regulations of Japan

    We shall comply with Act on the Protection of Personal Information of Japan, other related laws,
    regulations, guidelines, and this policy in obtaining, using, and handling all personal
    information of our customers.

  • Purpose of Use of Personal Information

    We will use your personal information in the following cases.

    • To accept reservations and provide services.
    • To provide appropriate services for each customer.
    • To respond to inquiries.
    • To respond to requests for information materials.
    • To send e-mail magazines.
    • To improve services we provide.

    In addition to cases in which we have obtained your consent, we may disclose your personal
    information in the following cases: (1) when required by laws; (2) when it is necessary to
    cooperate with national or local government agencies or subcontractors that perform affairs
    prescribed by laws, and obtaining your consent may impede the execution of such affairs; and (3)
    when disclosing your personal information is necessary to protect personal lives, physical
    safety or property, and under such conditions when it is difficult to obtain your approval for
    disclosure in advance.

  • Outsourcing of Personal Information

    We outsource all or part of the handling of your personal information within the extent necessary
    to achieve the purposes of use described above. We supervise our subcontractors that handle your
    personal information as necessary and appropriate, to ensure that they manage personal
    information properly.

  • Personal Information We Collect

    We may collect personal information in all aspects of our business activities.
    This personal information may include the below information.

    • Your name, gender, address, and contact information.
    • Your personal characteristics, passport, visa.
    • Important dates such as birthdays, wedding anniversaries, and other special occasions.
    • Information related to your reservation, stay, or visit to our hotel.
    • Web membership information.
    • Payment information including your credit card number or other card information.
    • Your preferences, marketing and communication preferences.
    • Your ratings and opinions about our hotel (if they can be determined or linked to you).
    • Other information that you voluntarily provide to us or that we obtain from third parties.

    We may also collect the above personal information of the customers accompanying you.

  • Non-Personal Information

    When you access our website (the “Site”), we occasionally collect non-personally identifiable
    information about your use of the Site (“Other Information”), such as a list of the pages that
    you have accessed and the number of accesses to the Site. We use Cookies and other technologies
    to collect such information. Please see our Cookie Statement below for further details.

  • Establishment of Management System

    Establishment of internal rules and regulations for protecting personal information:
    We shall establish internal rules and regulations for protecting personal information and clearly
    state our policy on the handling of personal information. We shall take strict measures against
    any leakage of personal information, and all employees are acknowledged of its importance.

    Implementation of Safety Measures:
    To ensure the accuracy and safety of personal information, we implement security measures to
    protect personal information and strive to prevent any illegal access, and loss, destruction,
    alteration, or leakage of personal information.

    In-house Education:
    We shall strengthen and conduct in-house education programs of protecting personal information
    for our directors, employees, temporary employees, and other personnel in charge of handling
    personal information, so that they can carry out their duties with sufficient knowledge.

  • Protection of Personal Information

    We shall take appropriate measures in order to (1) protect collected personal information from
    any illegal access, leakage, alteration, or destruction, and to (2) keep personal information
    accurate and update as necessary. On this Site, to maintain the accuracy of the personal
    information sent to and received from customers via the Internet, reasonable measures are taken,
    including the encrypted communications by SSL (Secure Sockets Layer).

  • Retention of Personal Information

    We shall retain your personal information solely for the period necessary to fulfill the
    purposes set forth in this policy and will delete it without delay after the retention period
    has elapsed or the purpose of use has been achieved.

  • Use of Cookies

    This Site uses “Cookies” and “other technologies” (such as IP addresses, etc.). Through Cookies
    and other technologies, we and third parties obtain your certain online information. We use this
    information to analyze how customers use our website, to optimize the speed of our website
    display, and to send online behavioral targeting.

    Cookies are small text files that are stored on your computer or mobile device when you visit a
    website. Cookies alone cannot track an individual record.

    You may set your browser settings to block these Cookies (see the “Help” menu in your browser).

    Other technical analytics: We collect information related to browser, location,
    and your access (date, time, pages viewed, etc.), etc. through Google Analytics that uses
    Cookies, and technologies that collect and analyze data about our web usage. The information
    collected, recorded, and analyzed by Google Analytics does not contain personally identifiable
    information at all. Such information will be managed by Google in accordance with its privacy
    policy.

    Google Analytics Terms of Use
    Google Privacy Policy

  • Changing and Accessing Your Personal Information

    If you are a web member, you may review and update the information you provided to us when
    registering at any time by signing in to your web membership/profile.
    In addition, within the extent permitted by law, you may request (i) notification of the purpose
    of use, (ii) disclosure, (iii) revision, addition, or deletion, (iv) suspension of usage or
    deletion, and (v) suspension of provision to third parties (“disclosure, etc.”) of your personal
    data stored in our database.

  • Inquiries

    Inquiries regarding handling personal information and requests for disclosure, etc., should be
    directed to the following:
    ALFIT Co., Ltd
    e-mail : info.alfit@alfithotel.com

  • Policy Change

    This privacy policy is subject to change at our discretion.

Effective Date: October 1, 2023